Partner Agreement

Both Burdi and the Partner agree to undertake reasonable action to achieve the outcomes of this Partner Agreement.

Terms

Burdi: Burdi Pty Ltd, the company that owns and operates the Burdi application.

Partner: A business or individual who has joined the Burdi Partner Program.

Client: A business or individual who uses the Burdi application.

Revenue Share: Refer to the Revenue Share section. Referral

Bonus: Refer to the Referral Bonus section. Dollars ($): All dollar amounts in this agreement refer to Australian Dollars (AUD).

Premium Support: Phone support provided by Burdi Partner Support for help with customer questions and issues. Phone support is available Monday to Friday, 8:00 AM - 5:00 PM AEST (UTC+10). Phone and video call support is only available to Partners, not to the Partner’s connected Clients unless the partner status is referral only in which case clients are to use standard Burdi Help pathways.

Free Promotional Material: A free Burdi account will be provided that can be set up as a demo account for you to demonstrate Burdi to potential clients. Resources are available to help explain Burdi to your clients, Burdi logo to add to your website and marketing materials.

Partner Directory Listing: Your business listed in our Partner Directory, offering great exposure to Burdi customers. If no new client connection is made in a 180 day period, the partner may be removed at Burdi’s discretion from the directory until a new connection is made.

Partner Promotions: Promotion of your business through Burdi’s social media accounts, e-newsletters and email mail-outs along with other forms of marketing materials.

Partner Status Levels

Your partner status level is determined by:

• If you are referring clients to Burdi’s customer service team only or if you are training and supporting clients.


• The number of clients you are training and supporting


• If you have completed your Partner training.


• Implementing a Burdi landing page on your website with provided logos and branding material.

 

As your status level increases, you earn exclusive benefits and increased revenue share.

The Partner agrees to the following:

• Maintain correct contact details in your Partner’s Burdi account.


• Ensure at least one staff member completes the Burdi Partner Certification, and maintains the certification status annually.


• Refrain from using the name Burdi in the Partner’s company name or product


• Not represent themselves as Burdi, or agents of Burdi, in any form of marketing or advertising, or in any communications with Clients or potential Clients.


• Always make clear that the services and products provided by the Partner are offered by the Partner, not by Burdi.


• Accept, abide by, and uphold Burdi’s Terms of Service and Privacy Policy, both in the Partner’s own use of the service, and their interactions with Clients.

To maintain their Partner Status, the Partner agrees to:

• Sign up at least one new client to Burdi every 6


• Offer clients value-added services that feature and include


• Respond to enquiries from Clients about Burdi within 2 business

 

Burdi reserves the right to decline any organisation or individual from becoming and remaining a Burdi Partner for any reason, without explanation.

Burdi agrees to the following:

• Provide access to the Burdi Partner Module, which provides:
  
  
  
  • Central management of Burdi clients.
  
  
  • Remote access to client accounts for support purposes.
  
  
  • Promotional materials and other training and client support resources.
  
  
  
  


• Provide access to the Burdi Partner Forum, which facilitates communication between Burdi and Partners.


• Provide Partners with a percentage of their active clients’ revenue according to the revenue sharing levels specified in the Partner Status Levels section.


• Promote the Partner to prospective clients via the channels mentioned above.

Partner Commission

Burdi pays commission to Partners under two programs, the Referral Bonus and Revenue Sharing programs. Both programs are described in more detail in the sections below.

All commission earned by Partners is added to the Partner’s commission balance.

Burdi pays commission to Partners monthly. On the 15th of each month, if the Partner’s  commission balance is at least $25, Burdi will transfer the Partner’s current commission  balance to the Partner by transfer to the Partner’s nominated account, and the Partner’s  commission balance will be set to zero. If a Partner’s commission balance is less than $25  on the date at which commissions are paid, Burdi will not pay any commission for that  period. Instead, the balance will be held by Burdi until the next scheduled payment date.

Any transfer fees associated with payment of the Partner’s commission balance will be deducted from the amount paid to the Partner.

Client Connections

A connection between a Partner and Client allows the Partner to provide support services to the Client. While a connection is active:

• The Partner may log in to the Client’s account by using the tools within their Partner Dashboard.


• The Partner is eligible to receive a commission when the Client pays invoices issued by Burdi (see the Revenue Share section for details)

Partners can view a list of all active connections from the Partner Dashboard.

Partners may connect to Clients by setting up Client’s accounts using their unique link found on the Partner Dashboard.

The Client may disconnect from the Partner at any time by de-activating the “Partner  Support” add-on within their Burdi Account.

Referral Bonus

Partners can earn a $50 one-off commission for new clients who become paying customers  after signing up to Burdi using the Partner’s Referral Link.

Referral Bonus conditions:

• The Referral Bonus is a one off payment of $50 for each client referred. The referral bonus is paid for any referred clients that sign up for membership after their free trial period as


• The Client must sign up using the Partner’s Referral Link to be eligible for the one-off Referral Bonus.


• Any Client that is referred to the Partner by Burdi is ineligible for the Referral Bonus. Partners who encourage the client to close their Burdi account and create a new Burdi account using the Partner’s Referral Link will have their Partner account terminated.


• Revenue paid to the Partner through the Referral Bonus is in addition to the Revenue Sharing scheme.

Partners do have the option to pass on the Referral Bonus to their customers via a unique promo code. If the promo code is not used the Referral Bonus will be given to the Partner.

Revenue Share

Partners earn revenue share based on Burdi’s revenue from the subject Client when they pay an invoice issued by Burdi (excluding revenue from, overage fees, & add- ons etc). The percentage paid to the Partner is based on the Partner’s status level at the time at which the invoice is issued to the Client by Burdi. Refer to the Status Levels section for details on revenue share percentages.

Once a Client is connected to a Partner, Revenue Share is available for the lifetime of the connection between the Partner and the Client.

Revenue Share conditions:

• While connected, the Partner agrees to provide ongoing support to the Client, backed by Burdi’s Support Team.
  
  
  
  • The Partner should be the first point of contact for all Client’s support
  
  
  • Any support enquiries that cannot be handled by the Partner can be referred to the Burdi Support Team for resolution.
  
  
  • The Partner may choose to charge the client separately for their support
  
  
  
  


• Clients who have imported over 100 invoices, or are already connected to another partner, are not eligible for Revenue Sharing.


• The connection with a Partner can be terminated by the Client or the partner at any time at the Client’s or Partner’s If the Client or Partner terminates the connection, revenue sharing for that Client will cease.


• Revenue Share commission for any particular Client will not be paid to the Partner if the invoice has not been paid by the Client.

Partner Cookie Tracking

If a partner provides a potential customer their unique partner sign-up link and the customer uses the link but does not complete the sign up form however, they visit the Burdi website and sign up through the main website revenue share will still be eligible.

Duration of the agreement

Once the Partner has been approved by the Burdi Partner Team, this agreement will remain in place until terminated by either party.

Either party may terminate this agreement for any reason, giving notice of one month. Upon termination, any Partner commission balance not yet paid to the Partner will be forfeited to Burdi.